How to bypass using set up cartridges on Envy Photo 7800 All-in-One

[Karenguan]

I no longer have the setup cartridges and keep getting message "Use set up cartridges". How can I bypass using the set-up cartridges? I have the color and black cartridges. I'd appreciate any help.

[Nal_NR]

Hi @Karenguan,

Welcome to the HP support community.

I understand that you are getting errors to use setup cartridges. I'd like to help!

Please follow the steps below.

 

1. Touch the Home button once, then the Back button twice, then the Home button once.

Option#1 is Back & Option#2 is Home in the above picture.

NOTE: Envy Photo 7000 control panel buttons are not backlit, so they may not be visible.

1. Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
2. If the initialization does not begin, repeat steps 1 and 2 until it does.
3. Follow the prompts on the control panel display to complete initialization.

Hope this helps! Keep me posted. 

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[Nal_NR]

Hi @Karenguan,

Have you tried those steps yet? Do you still need assistance? Let me know if I can help. Have a great day 🙂