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‎01-20-2018 01:56 AM

HP Recommended
Product: HP LaserJet Enterprise 500 MFP M525

Our organization 49 MFPs HP LaserJet 500 MFP M525. Microsoft released security update for Outlook  kb4011626. which prohibits the sending message of attachments in the plain text format.

All MFPs digital sending to Email in plain text and forward message of attachments not possible.

How to change the format of sending to HTML format in embeded web server.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2018 04:23 AM

HP Recommended

Hi,

The printer supports a Plain Text format only and cannot be changed to any other format.

 

You may either remove this update,  wait for an additional update or save and manually forward the attachment as described within the Known Issues section, this is a known issue with the update which Microsoft is researching this problem as clearly stated by the update description..

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎01-20-2018 04:23 AM

HP Recommended

Hi,

The printer supports a Plain Text format only and cannot be changed to any other format.

 

You may either remove this update,  wait for an additional update or save and manually forward the attachment as described within the Known Issues section, this is a known issue with the update which Microsoft is researching this problem as clearly stated by the update description..

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-09-2018 12:28 PM

HP Recommended

There is a new KB for Outlook that fixes this.

 

https://support.microsoft.com/en-us/help/4011123/january-22-2018-update-for-outlook-2016-kb4011123

 

 

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