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‎11-30-2021 09:11 AM

HP Recommended
Product: HP DeskJet 2622
Operating System: Microsoft Windows 10 (64-bit)

I am facing INK cartridge incompatibility issues due to change in country/region.

My HP DeskJet 2622 All-in-One Printer was bought in USA in 2017 - The compatible ink Cartridge was HP-65.

I recently moved to India where the compatible ink cartridge is HP-803 since the region on my printer is set to USA I am unable to install and use the Hp-803 ink cartridge that is available in India rendering me not be able to use the Printer.

 

I am unable to get in touch with HP Support. Please help in resolving this issue

Category:
1 person had the same question
1 REPLY 1

‎12-04-2021 12:44 AM

HP Recommended

@cmcmsekar

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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