How to connect Win XP Dell desktop (stand alone/no internet) to my HP Envy AIO 5000 printer with USB

[Mikeyfella]

I've tried uninstalling all old HP software and activating 'Full_Webpack-44.11.2778-EN5000_Full_Webpack.exe without success.

[Anand_Andy]

Hi @Mikeyfella,

Welcome to the HP Support Community

I understand you need information regarding the setup process with your HP ENVY 5055 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

I would suggest you try the Windows built-in drivers as the drivers are not available for Windows XP. Follow the steps below:

•    Go to Control Panel - Devices and printers - Click on "Add a printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

Refer to these documents: HP printer setup (Windows built-in driver) & HP printer setup (USB cable) for help.

Reference Image:

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Mikeyfella]

Very sorry, but as this PC is 'OffLine', i.e. - not connected to the internet, I can't -  " When the page prompts for the drivers, select "Windows update". The driver list will be updated. •"

I don't have a disk from HP and the Windows Update can't be accessed, so I'm thinking I need to ask for a hard copy of the software required?

I have the Win XP disk but the Printer Install can't find any applicable drivers on it!

Perhaps you could email me a URL where I might download the software?

Thanks for your help, MF

[Mikeyfella]

So far, the recommended steps have not been succsessful! 1 - The driver list is not updating to show my printer. 2 - The WebPacks will not install on my computer.

I have removed all HP software from my pc and started 'fresh' with no success.  There is no internet connection on this pc, but the instructions always ask for a connection to get the updates and software needed.  Looks like I'm SOL at this point, sigh....   Any other suggestions will be greatly appreciated, thank you...MF

[Anand_Andy]

@Mikeyfella,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!