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I went through the steps to configure my new printer to join  it to internet using my wifi home network but did not succeed

i printed the password and able to connect the phone to the printer (with no internet) 

What is the way to add the wifi password to the printer.

hope you can help

1 REPLY 1
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Hi @Tarekk6 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Connecting your HP LaserJet MFP M139-M142 to Wi-Fi can sometimes be tricky. 

 

Here’s a step-by-step guide to help you get it set up:

 

Reset Network Settings:

  • Press and hold the Wireless and Cancel buttons on the printer simultaneously for about 5 seconds. This will reset the network settings and put the printer into setup mode. The wireless light should start blinking.

 

Use the HP Smart App:

  • Download the HP Smart app on your computer or smartphone.
  • Open the app and select "Set up a new printer."
  • Follow the on-screen instructions to connect the printer to your Wi-Fi network. You’ll need your Wi-Fi password for this step.

 

Ensure Compatibility:

  • Make sure your Wi-Fi network is set to the 2.4 GHz band, as some HP printers do not support 5 GHz networks.
  • Verify that your network uses WPA or WPA2 security (open networks or WEP security may not work).

 

Check Router Settings:

  • Ensure that your router’s WPS (Wi-Fi Protected Setup) feature is enabled if you’re using the WPS method. Press the WPS button on your router and then press the Wireless button on your printer within 2 minutes.

 

Update Firmware:

  • Visit the HP Support website to check for firmware updates for your printer. Updating the firmware can resolve connectivity issues.

 

Restart Devices:

  • Turn off your printer, router, and computer. Wait for about 30 seconds, then turn them back on.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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