-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- How to connect my printer to web services

Create an account on the HP Community to personalize your profile and ask a question
01-01-2021
02:47 PM
- last edited on
07-13-2021
04:22 PM
by
RodrigoB
Hello,
When I try to connect my printer to the Web services, it says that the network is unavailable. I did connect my printer to the wifi, but it still doesn't work.
My printer is a HP Deskjet 2710
01-10-2021 02:42 PM
Welcome to the HP support community.
Turn On Web Services
-
-
make sure the wireless feature is on and the printer is connected to the same network as your computer.
Some printers have a wireless icon
and a blue light on the front of the printer. If the printer has a blue light, and the light is on and not blinking, your printer is connected.
-
-
Print a Network configuration or Wireless Network Test Results page using button combinations on the printer control panel.
-
For most printers, press the Wireless
and Information
buttons at the same time, or press the Wireless and Start Copy Black
buttons at the same time.
-
-
Find the printer IP address on the printout.
-
Type the printer IP address into the browser address line, and then press Enter.
NOTE:
Make sure to type the IP address into the internet browser's address box. If typed into a toolbar search box or search engine, the EWS does not open.
-
If a login or certificate window displays, complete the information to finish opening the EWS.
-
If a website security certificate displays, click Continue to open the EWS.
-
If a login window opens, type admin for the username, and then type the PIN found on the printer UPC sticker located underneath or on the back of the printer, or the password set by the printer administrator.
-
-
On the EWS, click the Web Services tab.
-
If the tab is not available, your printer does not support Web Services.
-
If a summary page displays, Web Services is already on.
-
If a setup page displays, follow the prompts to turn on Web Services.
-
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee