How to delete my account?

[rasmusgs]

Hi

First of all, I'm extremely disappointed that it seems, I can't use the HP Smart app anymore, if I do not have a HP account. Why should it be necessary to sign up for an account in order to simply print and scan from my own devices at home to/from the printer I bought?

I like my printer and my previously owned HP printers, but I don't like, that I have to sign up for an account and give away data in order to use my printer in my own private home.

I have found a way to use my printer without the HP Smart app, so I want to delete my HP account. How do I do that?

Best regards,

Rasmus

[Jay_G24]

Hi @rasmusgs,

I'd like to help!

I understand you would like to delete your HP Smart Account.

1. Scroll down and click on privacy 
2. Then click on International Data Transfers and then  HP Privacy Office.
3. After clicking the above link you will have to select your language and country.
4. It would take you to a form, complete the form and highlight the option to delete the account.

• Select I want to make a request regarding my personal data then you will receive an option to request deletion

If you are unable to place a request, I'd suggest you contact HP in your region for assistance.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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