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Locked

‎07-07-2021 12:37 PM

HP Recommended
Product: HP Pro 6400 series
Operating System: Microsoft Windows 10 (64-bit)

When there was a recent update to the HP support assistant, I connected my newish printer to it as it was not showing on the dashboard. However, the printer I had previously is also showing and shows that it need an update. As  I no longer have this printer, I would like to remove it from the dashboard but cannot find a way to do so. Can anyone help me as there is a red warning symbol that shows all the time on my taskbar.

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12 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2021 03:47 PM

HP Recommended

I have solved the problem by uninstalling and then reinstalling the support assistant. 

View solution in original post

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1 REPLY 1

‎07-07-2021 03:47 PM

HP Recommended

I have solved the problem by uninstalling and then reinstalling the support assistant. 

Was this reply helpful? Yes No
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