• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-09-2017 09:59 AM

HP Recommended
Product: Laserjet p1102w
Operating System: Microsoft Windows 10 (64-bit)

Smart install on built-in cd don't run cause on restrictions of UAC windows 10.

 

So i can't disable smart install in my printer on my windows 10 x64. That virtual cd don't let me reinstall drivers for wifi connection with printer.

 

How can i disable virtual cd? Plz hlp.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-09-2017 11:47 AM

HP Recommended

Hi,

Connect the printer and turn it on, then follow below utility to disable HP Smart Install:

http://ftp.hp.com/pub/softlib/software12/COL53550/lj-129224-1/LJP1100_P1560_P1600_SI_Utility.exe

 

Once done power off the printer, remove any existing device from Devices and Printers and install the software below:

http://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-v...

 

Only once the installer prompts to connect the printer power on the printer to complete the installation.

 

Please let me know of any problem,

shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-09-2017 11:47 AM

HP Recommended

Hi,

Connect the printer and turn it on, then follow below utility to disable HP Smart Install:

http://ftp.hp.com/pub/softlib/software12/COL53550/lj-129224-1/LJP1100_P1560_P1600_SI_Utility.exe

 

Once done power off the printer, remove any existing device from Devices and Printers and install the software below:

http://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-v...

 

Only once the installer prompts to connect the printer power on the printer to complete the installation.

 

Please let me know of any problem,

shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.