How to do a full factory reset HP Deskjet 5820?

[atlasflame]

Hi,

I'd like to know how to perform a full reset on my printer, I have tried resetting the network settings but I'd didn't work. The issue is that I forgot my username and password to login into the EWS(putting the IP in the browser while having my device connected to the printer network)

Thanks in advance.

[Dragon-Fur]

@atlasflame 

Full reset options (where available) breach the security of the printer.

Our rules of participation prevent us from providing information that involves bypassing device security.

Our Community cannot provide the information you seek.

I realize this is hard to hear.

This policy, implemented by HP on our Community forum as of this year, is meant to provide for the safety and security of your data.

We cannot prove your identity, nor can we determine ownership of the device.

We cannot "take your word for it" as this bypasses the intent of having security on the computer.

I can offer the following advice:

Contact HP Technical Support in your region.

Open a case, explain the issue, and ask for help.

Reminders

• Use the serial number of the device to submit the case (do not post that information on the Community).

• Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

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• HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

• If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

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HP DeskJet GT 5820 All-in-One Printer series

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