How to downgrade firmware for Officejet 8630

[rohanjcp]

Hello all,

My older printer cartridges no longer work. I learned that this was due to the newest firmware upgrade. It disables any pre-2017 cartridges. 

Does anyone know how to downgrade the firmware for Officejet 8630?

I researched around but can't find an answer.

Thank you.

rohanjcp

[Kumar0307]

@rohanjcp, Welcome to the HP Support Community! I’m here to help.

The printer firmware cannot be downgraded. For more info on this issue, refer to - z10, z20, z30, z40 on HP 950 and 951 Ink Cartridges

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[rohanjcp]

Thank you for replying back to me. You mentioned that I need to do a regional reset. But is it possible that is not the solution? I wanted to ask you this because of 2 things:

1) My ink seller thinks that the latest firmware disables the use of inks that are made prior to 2017. That may be the case.

2) I have 2 new cartridges in my hand right now: an older model one (2013 from asia) that I normally use and a newer model one that is Z10 (2023 from usa). Recently, when I installed the older model one, I got the message below, rejecting it as an older model cartridge. It's never happened before.

Then when I used ink from another region, the Z10 (which is not compatible with my printer, but I accidentally bought it) , the screen says this cartridge is not intended for this printer.

If you still think that I need to do a regional reset I will proceed with your instructions. I think if there is no way to downgrade my printer's firmware so that I can use older cartridges, then I would need your help to reset the region so that I can use Z10 and perhaps buy the ones that are made after 2017. Is that the idea?