How to downgrade firmware

[ahuckaba]

With the latest firmware update 20201021, I am unable to print with my 3rd party toner cartridges.  How do I downgrade to FW 20200612?  I am on MacOS 10.15.

[Kumar0307 · Accepted solution]

@ahuckaba, Welcome to the HP Support Community!

Let us try to reset the printer to its factory settings and check if that helps.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[mikeasmel69]

Hi, 

I have a HP M254dw and need to downgrade the firmware to allow third party ink cartridges to work. Please send instructions. I can provide email, phone and serial number if necessary.

Michael G.

[jokerofmpr]

Please send me instructions too downgrade firmware or reset the printer to old firmware.

Thanks,

[ChrisSte]

Hi Same machine, also on a Macbook Pro, same problem.

Have done all the settings to allow the printer to downgrade, have the earlier version of the firmware but despite trying multiple USB cables and connections the printer wont take it. All I get is Supply Issues...

Please advise how I go back to  20200612 which appears to be the functioning firmware 

Thanks

[ahuckaba]

Go into Terminal and type

lpr -P HP_Color_LaserJet_Andy_s_Office /Users/andyhuckaba/Downloads/HP_LaserJet_Pro_M280_M281_Printer_series_20200612.rfu

But use your own path for the driver  and printer name

lpr -P your printer name  /your path/HP_LaserJet_Pro_M280_M281_Printer_series_20200612.rfu

[ChrisSte]

Hi I can't get that to work. Please can someone from HP come back to me

[davidestiz]

I have the same problem with m254 nw and mac with big sur, shuld I have the solution?

thnks

[DennisH55]

I have an HP laserjet pro M178-M181 and my 'generic' ink cartidges aren't working - it reads, "supply problem" . Can someone help send instructions as to how to 'downgrade' to a previous firmware, where the replacement  cartridges worked?  I am on a pc.  Thank you!

[DennisH55]

I have an HP Color LaserJet Pro M178-M181 - and get the "supply problem" message.  could you help send instructions to downgrade the firmware?  I think I've read that it will fix that issue then.....THANK YOU  in advance.