How to download HP Smart App for Windows 7

[ElectroAide]

Is there a way for me to get the HP Smart App on my computer to connect to my printer even though I only have Windows 7. I don't have the Microsoft Store due to the fact that it only came out with Windows 8.

Thank you for any help that you may be able to provide.

[Dragon-Fur]

@ElectroAide 

Welcome to the HP Community --

Sorry, no -- HP Smart - Windows - is not supported in Windows 7.

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP printer setup (HP Smart app)

Read the FAQs

For example:  What is the HP Smart app and its requirements?

Excerpted / At this Writing:

HP Smart app requirements:

• An HP printer (HP Smart Advanced requires an HP+ or eligible printer)

• An HP Smart account

• A computer or mobile device with:

  • Windows 10 Redstone 5 (version 1809) or later

  • macOS Mojave (10.14) or later

  • Android Pie (9.0) or later

  • Apple iOS, iPadOS 14 or later

  =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

  HP Printer Home Page - References and Resources

  Learn about your Printer  - Solve Problems

  “Things that are your printer”

  When the website support page opens, Select (as available) a Category > Topic > Subtopic

  NOTE:  Content depends on device type and Operating System

  Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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  HP ENVY 6475e All-In-One Printer 

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[ElectroAide]

Thank you for the quick response. The main reason I am trying to connect is to get the 2 years of instant ink that came with my printer. Is there another way to go about doing that besides getting the HP Smart App on my computer? Would it still work if I connected from my phone?

[Dragon-Fur]

@ElectroAide 

You are welcome.

The printer must be connected to your network and able to contact the "outside" world.

The printer connects to the Instant Ink service using Web Services.

I don't think you need a computer -- lots of people live without computers.

You need a way to create an Instant Ink account and sign up for a plan.

You need a credit card to pay for the print-by-page monthly subscription service.

Nothing about that should require a computer, I think.

I've included links and contact information below - lots to read.

Please do read everything so you understand how the plans work and what to expect.

Wait until business hours to contact Instant Ink Support.

When ready, contact the Instant Ink support team and ask any questions you still have about the service.

>>> Contact HP Instant Ink Support during business days and hours available in your region.

++++++++++++++++++++++

Things that are Instant Ink

Start…

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Tried “everything” in the Get HP Instant Ink Support -- No Joy?

Comments, questions, objections, or do you need information you cannot find online?

Your faster option:

>>> Contact HP Instant Ink Support during business days and hours available in your region.

OR

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our Community is not  HP Instant Ink Support   – Waiting generally works.

++++++++++++++++++++++++++

Instant Ink Contact Information

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Website > Support, Enroll, FAQ

Not your home site?  Click the Flag to change to your region.

Scroll down – As available in your region, look for contact number on the webpage.

NOTE for UK customers: 

Open  HP Store > Scroll down > Switch flag / region to UK > Select Support > Select Instant Ink

And / Or

HP Instant Ink Website - UK 

AND

Examples of the Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

 Instant Ink - Terms of Service - Ireland

 CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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Instant Ink Support Website

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

Read to understand the Instant Ink cancellation process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

===== ===== ===== =====

Something Different - HP Instant Ink Platinum Service

Open

INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

Contact Instant Ink Platinum Support

Scroll to the bottom of the Web Page to “Disclaimers”

Click to "View more"

Read section Warranty and support

In that section, find the contact information to speak with Instant Ink Platinum Support.

Additional Information on the Platinum service:

READ Everything 

Instant Ink Platinum - FAQ

What else?

If the Platinum website contact information does not work,

Contact Instant Ink Support - Ask to be transferred or helped with your Platinum subscription.

Contact >> HP Instant Ink Support   

What else?

If you have trouble with online forms and entering information, try using the Microsoft Edge browser.

This browser tends to work when others might spin and hang...

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Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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