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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How to enable EWS

Create an account on the HP Community to personalize your profile and ask a question
11-17-2022 09:06 AM
I've accidentally disabled EWS/networking and now I need to enable it.
Support suggest HP Smart app, but this app cannot configure EWS (or anything more advanced) via USB.
Also HP smart app on smartphone cannot find my printer.
When I print status page I can see that printer has WiFi Direct enabled, but it seems HP Smart app cannot utilize it.
I haven't found any "reset to factory defaults" approach for this printer.
11-24-2022 03:06 AM
@mrmh11
Welcome to the HP support community.
Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) settings.
Follow these steps to reset the printer to the factory default settings:-
1. Press and hold (the Information button) for 3 seconds, and then release the button. All control panel buttons will light up.
2. Press and hold (the Wireless button) and (the Cancel button). The printer restarts and, depending on your printer model, the Status light pulses purple or (the Wireless button) starts blinking blue. This indicates that the printer is in wireless setup mode. You can now set up a wireless connection between the printer and your device.
Login to the EWS page with the default credentials and change the password.
Username: admin
Password: "leave it blank"
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-24-2022 04:47 AM
I followed this [1] and it worked: press and hold the "down" button and the cancel button (x) and turned on the printer until the display showed "NU". and then I released them.
[1] https://www.reddit.com/r/computertechs/comments/ehuire/hp_laserjet_pro_mfp_nvram_reset/