How to factory reset HP Laserjet MFP M29w? I have lost my EWS credential, I need to reset it

[shaishavp]

How to factory reset HP Laserjet MFP M29w? I have lost my EWS credential, I need to reset it

Every time I try to add printer with HP Smart app, it keeps on asking custom password, which I do not have, so I need to factory reset it. I do not have printer cable

[Raj_05]

Hi @shaishavp,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To perform a factory reset on an HP LaserJet MFP M29w, you can follow the steps below.

• Power off the printer by pressing the power button.
• Disconnect the power cable from the printer.
• Wait for approximately 10 seconds.
• Reconnect the power cable to the printer.
• Press and hold the Resume button while turning on the printer. Keep holding the button until all the lights on the control panel become active.
• Once all the lights are on, release the Resume button.
• The printer will initialize and begin the factory reset process. This may take a few minutes.
• Once the factory reset is complete, the printer will restart.

After the factory reset, the printer's settings should be restored to their default values, including network settings. However, please note that any custom configurations or settings will be lost, and the printer will need to be set up again.

If you have lost your EWS (Embedded Web Server) credentials and need to access the printer's settings, you can try using the default username and password. For HP printers, the default username is usually "admin," and the default password is either "admin," "password," or left blank.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support 

[shaishavp]

These steps did not perform the reset and my default password is not admin, password or blank. It is asking for a custom password, which I do not have hence please provide how to do a complete restore like a new store bought

[Raj_05]

Hi @shaishavp,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support 

[shaishavp]

Can you please DM me the steps for perform flash reset on printer?

[shaishavp]

Can I please get a response on this?