cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 2
127
Flag Post

How to factory reset HP laserjet Pro M28W

HP Recommended
HP LaserJet Pro M28W
Microsoft Windows 10 (64-bit)

During replacing the new toner, the power cable unplugs from the wall socket, when resume the power cable the printer is not working and only the Power button is blinking. tried all possible options but the printer 

 

1 REPLY 1
Highlighted
Level 15
Level 15
1,626 1,609 167 466
Message 2 of 2
Flag Post
HP Recommended

@adnan_khan112 

Hello,

Please follow the instructions on page 60 of the Users Guide to Restore the factory-set defaults.

If this does not allow you to restore the printer, I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.

I remain at your disposal in case of need.


Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation