How to find your printer IP Address

[Harry19561]

HP Deskjet 3500 cant get it to print anymore and Im still connected

[Sneha_01]

Hi @Harry19561,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Finding your HP Deskjet 3500's IP address is essential for troubleshooting connectivity issues. Here are several methods to find your printer's IP address:

Method 1: Using the Printer's Control Panel (If Available)

1. Print a Network Configuration Page:
   • On many HP printers, you can print a network configuration page that includes the IP address.
   • Press the "Wireless" button on your printer to access the wireless settings.
   • Navigate to "Print Network Configuration" and press the corresponding button to print the page.
   • The IP address should be listed on the printed page.

Method 2: Using the HP Smart App

1. Open the HP Smart App:
   • Ensure your printer and mobile device or computer are on the same Wi-Fi network.
   • Open the HP Smart app.
2. Add Your Printer:
   • If your printer isn’t already added, click the "+" sign to add a new printer and follow the on-screen instructions.
3. View Printer Information:
   • Select your printer from the home screen.
   • Go to "Printer Information" or "Network Information."
   • The IP address should be displayed in this section.

Method 3: Using Your Router's Web Interface:

• Open a web browser and enter your router's IP address (commonly 192.168.1.1 or 192.168.0.1).
• Log in with your router’s admin username and password.
  • Navigate to the section that shows connected devices or network map.
  • Look for your HP Deskjet 3500 in the list of connected devices. The IP address will be listed next to it.

Method 4: Using Your Computer

1. Windows:
   • Open "Control Panel" and go to "Devices and Printers."
   • Right-click your HP Deskjet 3500 and select "Properties" or "Printer Properties."
   • Go to the "Ports" tab, and look for the IP address listed in the port description.
2. Mac:
   • Open "System Preferences" and go to "Printers & Scanners."
   • Select your HP Deskjet 3500 from the list.
   • Click on "Options & Supplies."
   • The IP address will be displayed under the "General" tab.

Method 5: Using the Printer's Embedded Web Server (EWS)

• Open a web browser on a device connected to the same network as your printer.
• Enter the printer’s hostname (usually found on the printer’s information sheet) or its IP address if you already know it.
• Log in if prompted.
• Navigate to the "Network" section to find the IP address.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support