Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have a HP OfficeJet Pro 7740 wide format that found offline though it said the printer didn't have any problem, connect to the network and in good status.
I couldn't print any document from my computer. How can I fix that offline status error?
Try to restart print spooler, google on how it's done.
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