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Microsoft Windows 7 (64-bit)

As I know that the HP Smart App is not suitable with Windows 7 - is there any "EXE" file avaliable to install the "HP ENVY Pro 6400" successfuly instead of the HP Smart App ... ?

 

Thanks & best regards

1 REPLY 1
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Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-pro-6400-all-in-one-printer-serie...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=AoecquXy00g

(applicable to Win 7)

https://www.youtube.com/watch?v=dkxgtr-kT84

 

Hope that helps!

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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