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HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer

I have HP 8030 series All-In-One printer-fax-scanner. Just purchased HP computer with Windows 11. New computer Setup found All-In-One device and installed printer function okay; says fax is installed, but I haven't found the screens for me to enter any specific info. Windows 11 failed to find info to set up the scanning function. How do I install all printer-fax-scanning function on Windows 11?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Bernard42_0-1676191178347.jpeg

 

 

         Hello NHCosmo,

 

You will have to uninstall and install the new full HP driver :

 

49.10.4647208.4 MBDec 14, 2021Download

 

15.3.515.7 MBJan 25, 2023Download

 

I haven't written to turn on the printer yet, so it's off.

 

Uninstall the old driver in Control Panel, in "Programs and Features", then remove

all occurrences in "Program" and "X86 Program", in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) "Remove", if it is present.

Restart the PC. At the end of the startup, connect the printer to the mains, connect a USB cord on the PC side, on the printer you will connect it during the installation ONLY when asked.

Start installing your printer, by right-clicking on the Setup. EXE of the downloaded driver, click ''installed'' en

as administrator'', let the installation take place, at the end, restart the PC.

To create a shortcut on the Windows desktop, open Control Panel, right-click on your

new printer, create shortcut, on the desktop, yes.

A new shortcut has been created on the Windows desktop.

Turn on your printer, print a test page, by clicking on the new shortcut created.

That's it, your printer is working again.

 

with this method, my printer has been working for 7 years without problems.

Thank you.

                              Excellent Day.

 

 

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                    

                     

                      

                       

Bernard42.

View solution in original post

1 REPLY 1
HP Recommended

Bernard42_0-1676191178347.jpeg

 

 

         Hello NHCosmo,

 

You will have to uninstall and install the new full HP driver :

 

49.10.4647208.4 MBDec 14, 2021Download

 

15.3.515.7 MBJan 25, 2023Download

 

I haven't written to turn on the printer yet, so it's off.

 

Uninstall the old driver in Control Panel, in "Programs and Features", then remove

all occurrences in "Program" and "X86 Program", in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) "Remove", if it is present.

Restart the PC. At the end of the startup, connect the printer to the mains, connect a USB cord on the PC side, on the printer you will connect it during the installation ONLY when asked.

Start installing your printer, by right-clicking on the Setup. EXE of the downloaded driver, click ''installed'' en

as administrator'', let the installation take place, at the end, restart the PC.

To create a shortcut on the Windows desktop, open Control Panel, right-click on your

new printer, create shortcut, on the desktop, yes.

A new shortcut has been created on the Windows desktop.

Turn on your printer, print a test page, by clicking on the new shortcut created.

That's it, your printer is working again.

 

with this method, my printer has been working for 7 years without problems.

Thank you.

                              Excellent Day.

 

 

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                    

                     

                      

                       

Bernard42.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.