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I cannot get the HP Printer Assistant shortcut to work on my Desktop. It keeps taking me to my HP Smart Account.

Is there something i can do to fix this.?

1 REPLY 1
HP Recommended

@Harry279 

 

Welcome to the HP Community --

 


@Harry279 wrote:

I cannot get the HP Printer Assistant shortcut to work on my Desktop.

It keeps taking me to my HP Smart Account.

Is there something i can do to fix this.?


 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:   Using Printer Assistant icon shortcut on the Desktop

 

The Printer Assistant is primarily a container that is installed with the full driver printer software -

 

If your printer is a newer model and supports the new format Full driver printer software, then the Printer Printer Assistant is no longer part of the full driver.

 

HP_Printer_Assistant_HP_Scan_Assistant_1

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

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Dragon-Fur

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