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I'm not able to get my printer to feed A2 sized envelopes without coming out sideways and most of the time it tells me I have the wrong size paper loaded. If I put the envelopes in with the flap on the wrong side I can get the envelopes to print about 50% of the time but that is not acceptable. I watched one of your videos and it says to choose "Custom" and enter the size for an A2 envelope but I'm not finding a way to enter a custom size. I bought this printer specifically to print envelopes so please help me get this thing set up correctly. Thank You! 

5 REPLIES 5
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Hi @RealtorDeby 

if you have a Deskjet printer model, then follow steps from the next video:

>> https://www.youtube.com/watch?v=DwtdNK4xvVg

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
This video reviews how to print envelopes using the HP DeskJet 4100e all-in-one printer. This also helps with the HP Deskjet 4100e, 4122e, 4123e, 4130e, 4132e, 4152e, and 4155e Printers. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji Visit Our Website- ...
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Thanks but this is not the same printer I have nor the operating system I'm using. 

HP Recommended

Hi @RealtorDeby 

Ok, please provide your printer model name and the operating system that you have ?

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

FerRX, thanks for your reply. I have the HP Color LaserJet Pro MFP 3301sdw  and am using a Macbook Pro operating system Tahoe 26.3

HP Recommended

Hi @RealtorDeby 

Ok, thank you for providing more details 😇

 

Then try the steps in the next video to configure options for printing envelopes:

>> https://www.youtube.com/watch?v=r9d9tR-H6pM

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Want to print envelopes from your Mac? This quick, step-by-step video will walk you through it, so you can start printing. Chapters: 00:00 Introduction 00:06 Load envelopes into the printer 01:20 Print envelopes For other helpful videos go to https://youtube.com/hpsupport. More support options for
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