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HP ENVY 4527 All-in-One Printer

how to remove from my hp smart profile an offline printer no more owned?

2 REPLIES 2
HP Recommended

how to remove an offline printer from hp smart profile 

HP Recommended

@MARCOs1958 

 

Welcome to the HP Community --

We are a Peer-to-Peer Forum for people who use HP Technology.

 

Some o the places to check...

 

HP Account - Management / Device Lists / Warranty and Product Information

 

HP Account - Login / Dashboard

HP Device list, Cases, Warranty information, How-to / Troubleshooting, Product and Service information, Add or Delete a device

 

Example - Sign into HP Account > My HP Dashboard > My Devices

HP_Account_Dashboard_6HP_Account_Dashboard_6

 

HP Smart  ( Application - Windows ) Printer Settings  > Hide Printer

HP_Smart_Win_Main_Menu_4HP_Smart_Win_Main_Menu_4

 

HP support Assistant > (Sign in to the app) > Click Account name > View Profile > Modify the device list

HPSA_Profile_Remove_Device_2HPSA_Profile_Remove_Device_2

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.