• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎06-10-2018 08:39 AM

HP Recommended
Product: OfficeJet Pro 7740 Wide Format All-in-One
Operating System: Microsoft Windows 10 (64-bit)

No errors or problems, the HP OfficeJet Pro 7440 is brilliant so far.

Just one annoyance; windows explorer navigation pane has an item under 'This PC' that is the printer.

Actual label is 'OfficeJet Pro 7740 Wide Format All-in-One'. Clicking it shows empty contents.

What is it for and can I remove it?

Printer connected by Ethernet and USB.

Regards

Brial

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-10-2018 08:42 AM

HP Recommended

Hi Brial,

Your printer include a front USB host (for a USB stick)

 

The virtual drive represent the USB host, when you enter a USB stick to your printer you may access its content through that virtual drive.

 

That cannot be disabled, once connecting the printer with a USB the virtual USB drive is shown

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎06-10-2018 08:42 AM

HP Recommended

Hi Brial,

Your printer include a front USB host (for a USB stick)

 

The virtual drive represent the USB host, when you enter a USB stick to your printer you may access its content through that virtual drive.

 

That cannot be disabled, once connecting the printer with a USB the virtual USB drive is shown

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎06-10-2018 09:17 AM

HP Recommended

Many thanks Shlomi,

.. for sharing your knowledge and such a quick responce!

That annoyance has just become another plus point.

Cheers

Brial

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.