How to reset HP Officejet Pro 8600 to factory settings

[johnyce]

I want to reset printer, HP Officejet Pro 8600, back to factory settings. My screen message says: Problem with printer or ink system

[Jay_G24]

Hi @johnyce,

Welcome to the HP Support Community

I'd like to help!

I undersyand you are receiving " Problem with printer or ink system" error 

Try the below suggestions -

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Try the steps in the document --Resolving 'Print System Problem', 'Problem with Ink System' Errors

If the issue persists,

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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