How to reset admin password for MFP M283fdw printer

[CaScho]

I would like to sell my MFP M283fdw and reset the printer to factory settings, unfortunately I can't remember the admin password. How can I reset the printer / password.

Thanks

[Sneha_01]

Hi @CaScho 

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.  

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Could you elaborate on the issue for better understanding?

Rachel571 

HP Support 

[CaScho]

Hello Rachel,

any help hwo to reset the Printer?

BR

Carsten

[Sneha_01]

Hi @CaScho

Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It will
not reset the page count, or tray size. To restore the printer to the factory-default settings, follow these steps.

CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also
deletes any pages that are stored in the memory.
1. From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup
icon to open the menu.
2. Scroll to and select the Service menu.
3. Scroll to and select Restore Defaults, and then touch OK.
The printer automatically restarts.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Rachel571 

HP Support

[CaScho]

Hi Rachel,

When I do this, I have to enter a password that I no longer have. Now again my initial question, how can I reset the password, as I want to reset the printer to factory settings for sale.

BR

Carsten

[Sneha_01]

Hi @CaScho 

Thank you for posting your query, I will be glad to help you.  

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Could you elaborate on the issue for better understanding?

Rachel571 

HP Support 

[CaScho]

Hello Rachel571,
I would like to send you a private message, but to be honest I can't find a private message button. Can you tell me where exactly the icon is?
BR
Carsten

[Sneha_01]

Hi @CaScho,

Could you please check now? 

Take care and have a good day. 

Rachel571 

HP Support

[CaScho]

done ! THX