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‎02-17-2023 09:37 AM

HP Recommended
Product: HP LaserJet MFP M234sdn Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello Community,

 

i was about to configure my newly purchased HP LaserJet MFP M234sdn. I changed the default passwort from the note inside of the printer to a custom one. Something went wrong. Either the default code nor my password works. I can not login into the Web UI anymore. How can i reset the printer? The way over the Web UI -> Service -> Factory Reset is not an option, cause i am forced to login and that i can not do.
Please, I need help.
Kind Regards

Category:
2 people had the same question
1 REPLY 1

‎02-20-2023 10:21 AM

HP Recommended

@NoAiming

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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