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HP Recommended
DeskJet 2546B
Microsoft Windows 10 (32-bit)

My mom set up our DeskJet 2546B at our old house. Since then we have moved, got a different wifi provider and purchased new laptops. However we cannot comment them to our printer wirelessly because we have forgotten our old Network Security Key. IS there a way i can reset my Network security key for my printer? Or if possible is there a way i can factory reset my printer?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Emily_2000,

 

Thank you for posting your query on HP Community,

 

Let's try these steps here: 

 

Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

If the router has a WPS push button, try these steps to connect the printer to the network -

 

1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.

 

2) Press the WPS button on your router.

 

NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER.

 

If this step is not successful, then we need to first connect the printer to a computer using a USB and then convert the wired connection to wireless as the printer does not have a control panel to enter the Wi-Fi password. 

 

Please refer to this link for steps.

 

You may also refer to the steps suggested in this support document for - HP Printers - No Connection after Router or Wi-Fi Settings Change

 

I hope this helps. Let me know if you need any further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Emily_2000,

 

Thank you for posting your query on HP Community,

 

Let's try these steps here: 

 

Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

If the router has a WPS push button, try these steps to connect the printer to the network -

 

1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.

 

2) Press the WPS button on your router.

 

NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER.

 

If this step is not successful, then we need to first connect the printer to a computer using a USB and then convert the wired connection to wireless as the printer does not have a control panel to enter the Wi-Fi password. 

 

Please refer to this link for steps.

 

You may also refer to the steps suggested in this support document for - HP Printers - No Connection after Router or Wi-Fi Settings Change

 

I hope this helps. Let me know if you need any further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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