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‎11-13-2024 08:25 AM

HP Recommended
Product: HP Smart Tank 500 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

I have a problem trying to finish the configuration of my HP Smart Tank 500 printer in a new laptop.
It's connected by the supplied USB cable.


In the HP Smart App I get the following message:

MaxJones_0-1731511272653.png

Then when I enter in the Finish configuration window it asks for a password and I can't remember it.

MaxJones_1-1731511416603.png

 


How can I recover/reset the password .

Thanks in Advance

My printer info:

MaxJones_2-1731511439209.png

 

 

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