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If the message does not clear from the resets menu then you need to go into the service mode( support tools>service>cycle counts) on the control panel and reset the clean roller count to "0". This requires the service pin code which under my current HP non-disclosure agreement I cannot disclose. I have tagged the moderators in hopes that HP will supply you with the number.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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