How to resolve getting a 55.1 Error on my HP Color Laser Jet Pro MFP M277 dw model

[Cobol]

Already installed the lastest HP firmware on the Printer

[ferRX]

Hi @Cobol 

That error code is related to a hardware failure inside the printer, and you may need to take the printer to a repair shop or if you are in warranty ask to HP Support for help.

1. Turn OFF your printer, unplug power cable, and leave printer unplugged for 5 minutes.

2.  Then connect again your printer, make sure that is connected directly to a power outlet.

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3. Turn it ON, and check if the printer is working Ok.

Description of error code 55.1

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4. If the error code shows again then you may need to take your printer for repair or contact HP Support.

if you have a Printer in warranty (within 1 year of purchase)

• Contact HP Support for Service options
  • Contact HP+ Support
  • https://support.hp.com/us-en/help/hp-plus
    • HP Store USA - Contact
    • https://www.hp.com/us-en/shop/cv/hp-store-contacts

Out of warranty (more than 1 year of purchase)

• HP Service Center Locations
• >> https://support.hp.com/us-en/help/service-center

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Best regards,

ferRX.