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- How to rotate a document in Smart Files

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12-06-2022 08:43 AM
Hi @Alex34231,
Welcome to the HP Support Community
I understand you are facing an issue with HP SMART scan option. Not to worry I will help you to get a resolution to resolve the issue.
Switch off Orientation in Auto-Enhancements.
Example
Open HP Smart > Select to Scan > Click Auto-Enhancements > Switch OFF Orientation
HP_Smart_W10_Start_Screen_4HP_Smart_W10_Start_Screen_4
HP_Smart_W10_Scan_Auto-Enhancements_1
HP_Smart_W10_Scan_Auto-Enhancements_1
Once you do that, you should be able to scan fine.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee