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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jerry2024 

 

Welcome to the HP Community --

 

The standard Warranty might include a brief "setup help" period right after printer purchase and registration.

 

Yes, this is generally phone support, though it does depend on your location / region.

 

Yes, the time frame is limited -- that is, two weeks is more likely covered than a month or longer...

 

HP Support is not "instant" -- phone lines are crowded, queues are long, patience is required.

 

Reminder:  HP Support does NOT free-post support numbers on the Internet.  Be careful out there.

 

What else?

 

If you miss the opportunity to speak with HP or any reason -- or it is not offered -- you do have the option of asking for help here in the HP Community.  

 

Note that help offered by Community members does not offer phone support nor any invasive method that involves asking for your private information of any kind.  Only HP agents have access to your private information.  When / If you post your question, do include the printer model, the connection type, and the Operating System / version.

 

============================================

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support  HP World-Wide Support

Select your region and follow the prompts

 

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some regions display phone / chat contact information only after the case is submitted online

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – for example, those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

 

Never post private information in the HP Community!

 

Do not be a victim.

Stay vigilant.

 

=== --- === --- === --- === --- ===

 

Reminder – New Post – Post New Question

 

 When you submit your question to the Community,

Increase your chances of receiving an answer ---

Provide as much information as possible about the product.

For example,

  • Provide the exact model of the device and the Operating System / version
  • Tell us what you have tried to fix the problem.
  • As best you can, describe the issue for which you are seeking our help.

 

 

 Post New Question

 

=== --- === --- === --- === --- ===

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Jerry2024 

 

Welcome to the HP Community --

 

The standard Warranty might include a brief "setup help" period right after printer purchase and registration.

 

Yes, this is generally phone support, though it does depend on your location / region.

 

Yes, the time frame is limited -- that is, two weeks is more likely covered than a month or longer...

 

HP Support is not "instant" -- phone lines are crowded, queues are long, patience is required.

 

Reminder:  HP Support does NOT free-post support numbers on the Internet.  Be careful out there.

 

What else?

 

If you miss the opportunity to speak with HP or any reason -- or it is not offered -- you do have the option of asking for help here in the HP Community.  

 

Note that help offered by Community members does not offer phone support nor any invasive method that involves asking for your private information of any kind.  Only HP agents have access to your private information.  When / If you post your question, do include the printer model, the connection type, and the Operating System / version.

 

============================================

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support  HP World-Wide Support

Select your region and follow the prompts

 

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some regions display phone / chat contact information only after the case is submitted online

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – for example, those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

 

Never post private information in the HP Community!

 

Do not be a victim.

Stay vigilant.

 

=== --- === --- === --- === --- ===

 

Reminder – New Post – Post New Question

 

 When you submit your question to the Community,

Increase your chances of receiving an answer ---

Provide as much information as possible about the product.

For example,

  • Provide the exact model of the device and the Operating System / version
  • Tell us what you have tried to fix the problem.
  • As best you can, describe the issue for which you are seeking our help.

 

 

 Post New Question

 

=== --- === --- === --- === --- ===

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.