How to solve Install error - 0x800f020b

[ARCMEDInc]

hp - Printer - 8.0.1372.8952 Install error - 0x800f020b. for HP LaserJet P1102w

[Kuroi_Kenshi]

Hi @ARCMEDInc,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding error code on your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

The Install error - 0x800f020b usually happens when Windows Update or the HP driver installer tries to install a printer driver for a device that is either not connected or not detected properly. Here’s how you can fix it:

1. Check the Printer Connection

• Make sure the HP LaserJet P1102w is turned on and properly connected via USB or Wi-Fi.
• If connected via USB, try a different USB port.
• If using Wi-Fi, check if the printer is connected to the same network as your PC.

2. Remove & Reinstall the Printer Manually

Remove the Printer:

• Go to Control Panel → Devices and Printers.
• Right-click on HP LaserJet P1102w and select Remove Device.
• Restart your PC.

Reinstall the Printer:

• Open Settings → Bluetooth & Devices → Printers & Scanners.
• Click Add a printer or scanner and let Windows detect it.
• If not detected, click "The printer that I want isn't listed" and follow the manual installation steps.

3. Manually Download and Install the Driver

• Go to HP’s official website: HP Support
• Search for LaserJet P1102w and download the latest Windows 11 drivers.
• Run the full feature driver installer and follow the setup instructions.

 

[Kuroi_Kenshi]

4. Install the Driver via Device Manager

1. Press Win + X and select Device Manager.
2. Expand Printers or Unknown Devices.
3. Right-click on HP LaserJet P1102w and select Update Driver.
4. Choose Browse my computer for drivers → Let me pick from a list of available drivers.
5. Select the HP LaserJet P1102w driver and install it.

5. Run Windows Printer Troubleshooter

• Settings → Update & Security → Troubleshoot → Additional Troubleshooters → Printer.
• Select HP LaserJet P1102w and let Windows try to fix the issue.

6. Install the Printer in Compatibility Mode

If the driver still won’t install:

1. Right-click the downloaded driver file and select Properties.
2. Go to the Compatibility tab.
3. Check Run this program in compatibility mode for: Windows 10/8.
4. Click Apply, then OK, and run the installer again.

If the issue persists, let me know how you’re connecting the printer (USB/Wi-Fi) and at which step the error appears, and I’ll guide you further! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,