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HP Recommended
HP ENVY Inspire 7955e All-in-One Printer

Trying to disable dynamic security on 7955e

1 REPLY 1
HP Recommended

Hi @G1M2M3,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Dynamic security is a feature in HP printers designed to ensure that only genuine HP ink cartridges are used. This feature cannot be disabled as it is built into the printer's firmware. However, you can ensure optimal printing performance by using genuine HP ink cartridges.

What You Can Do:

Use Genuine HP Cartridges:

  • Always use genuine HP cartridges to avoid compatibility issues.
  • Purchase from the HP Store or authorized retailers.

Perform Firmware Updates:

  • Ensure your printer's firmware is up-to-date, as HP regularly releases updates that optimize printer performance and security.
    • Step 1: Go to the HP Support website and search for your printer model.
    • Step 2: Download and install the latest firmware update.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.