How to use HP Scan software with 2 HP printers for scanning purposes?

[Montrealer75]

Hello HP Community.

I have HP Scan software installed on a corporate Surface Laptop 3 workstation (Windows 10-64bit).

I have 2 HP printers, same model, installed on the workstation.

- home: HP Color LaserJet Pro MFP M478-M479 series

- office: HP Color LaserJet Pro MFP M478-M479 series

In the office, when scanning a document, HP Scan detects the office printer, then scans the document to the format chosen.

At home, when trying to scan a document, HP Scan will not detect the home printer.

Both printers were setup as WIFI printers, office and home.

Is HP Scan capable of handling more than one HP printer?

If not, do you have other suggestions for handling the scanning of documents with the home printer, other than the Windows 10 scan feature?

Any apps from the Microsoft store are not an option, as the Microsoft store is locked on the Surface 3 Laptop by corporate group policy.

Thank you.

[Anderson_CR]

Hello,

Hope you are fine, for both printers, from the printer panel, please touch the house, back, house, back (tapping each button one at a time) > it will say enable / disable menu, please make sure webscan is enabled.

HP scan software app goes related one to one printer at a time, for example, if you install the office printer in your laptop, the HP scan app shortcut that you see on your desktop , its related to the office printer only, for the house printer, you may need to install the full suite of software (run the same install file) , but specify the IP address or it will detect the house printer, so once its installed, you will have 2 HP scan icons for each printer on your desktop. 

If you want to use only one app for every printer, please use HP scan and capture app or HP smart.

Regards,