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‎05-16-2020 01:12 AM

HP Recommended
Product: Hp deskjet ink advantage 3635
Operating System: Microsoft Windows 7 (32-bit)

Hi.

Can you me how can i use my printer that i bought in Qatar, here in the philippines? Thanks

1 REPLY 1

‎05-21-2020 03:25 PM - edited ‎05-25-2020 07:54 AM

HP Recommended

@Jownarev

 

Welcome to the HP Support Community.

 

We would need to perform a region reset on your Printer for you to be able to use the cartridges made in Philippines for your Printer.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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