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HP Recommended
deskjet 4120e
Microsoft Windows 11

Hello guys , I have some problems with my printer.

My printer is HP DeskJet 4120e
It doesn't want to get driver update , every time when i m trying to update , it show errors( every light start flickering) and i need to restart the printer.

It doesn't let me even to finish my HP Smart, or to get update from Easy Start .

Can someone help me , i realy don't know what else to do .
Thank you , 
I will wait your answers

 

2 REPLIES 2
HP Recommended

Hi @oAllex 

(1) Please follow steps from the next video:

>> https://www.youtube.com/watch?v=-v9u093mT5s&ab_channel=CopyPrintScan

 

(2). If you need to install a driver, then use HP Print Doctor:

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello sir , 
The printer have internet , and i use driver doc + HP Easy/HP Smart , but when i try to download the drivers , printer is going on error mode 
On Hp Smart is giving me Error Code: OW_4XX_OWSWS00001
On Hp Easy is flickering the butons.

But thank for the answer. 

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