Hp Deskjet 2742e factory reset

[Stephanie1988]

How do I factory reset this printer?

[A_Gayathri]

Hi @Stephanie1988 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to do factory reset your HP DeskJet 2742e All-in-One Printer, follow these steps:
 

Turn On the Printer: Make sure the printer is turned on. If it is off, press the power button to turn it on.
 

Access the Settings Menu:

• On the printer's control panel, press the Settings icon (it might look like a gear or wrench) or the Wireless button to access the menu.

Navigate to the Reset Option:

• Use the arrow keys to navigate through the menu options.
• Look for an option related to "Factory Reset" or "Restore Defaults".

Select and Confirm:

• Select the Factory Reset option.
• Confirm the reset by selecting Yes or OK when prompted.

Wait for the Printer to Reset:

• The printer will restart and perform the factory reset. This may take a few minutes.

Reconfigure Your Printer:

• After the reset is complete, you’ll need to set up your printer again, including reconnecting to your WiFi network and reinstalling any necessary software.

Refer to this document: HP DeskJet 2742e All-in-One Printer User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[JEH67]

Did not help at all. There are no arrow keys to navigate the menu with

[A_Gayathri]

Hi @Stephanie1988 ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!