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Microsoft Windows 11

Hello,

I have a Hp Deskjet 2922 printer, have the following issue with the hp printer driver when I install the latest driver from the Hp support webpage, and try to print, nothing happens, Windows 11 25h2 shows that the print is idle and offline, When I manually install the driver from windows 11 25h2 the printer works fine.

Is there a way to fix this issue.

Thanks  

3 REPLIES 3
HP Recommended

Hi @Matthew060 

You may need to install Full software drivers for your printer.

1. Please install the next Full driver for Deskjet 2900:

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

HP Recommended

Hello,

Thanks for your help sorry to say that I still face the issue when I check in settings it lists the printer as installed next to it, it says driver updates may be available. Download the software for the printer used the full setup but no good.

HP Recommended

Hi @Matthew060 

1. Just check that in Windows > Settings > Printers & Scanners

  •  if there is some message about "Windows protected print mode"
  •  
  • ferRX_0-1789807899238.png

 

  • Check if the printer has a "green armour" 

 

2. Then install the basic drivers for printers:

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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