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‎03-14-2023 12:42 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I moved and now have a new wifi provider and need to set up my printer, and we have tried to do it several times and I get the ERROR CODE 5  UNABLE TO SETUP WIFI    I had century link before, no problem and the modem was downstairs computer and printer upstairs. This modem is on same level in another room not far from printer and computer.

PLEASE HELP FIGURE THIS OUT???? How do I confirm that the printer is on the same network as my hp laptop computer ?  When I go to HP SMART to do the set up  it recognizes the printer I hit set up and we have done it both ways, try to automatically set up wifi and also manual putting in the code. It has failed each time?

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