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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Hp Envy 6055e Will not setup

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06-19-2023 10:20 AM
Hello,
I upgraded my router and this thing refuses to setup now. I have done hard resets on the printer, removed the HP printer driver and completely uninstalled and reinstalled the HP smart app. When i try to setup via a freshly installed app, it makes my computer connect to a HP=Setup<07_ENVY Series wifi network. I am not sure why its connecting to this network no matter how many times i go and click forget network and disable connect automatically in the settings. Other times, it will stop flashing purple after pressing the info button and go back to a flashing blue. On my phone, it refuses to setup and i keep getting an error and i have to exit the setup. I have also uninstalled the app and restarted the phone. Is this thing bricked or something?
06-19-2023 08:42 PM - edited 06-19-2023 08:42 PM
After resetting like the 50th time... I connected via wifi direct and did several network resets via the web tool. One thing of note was that even though i set the wireless network via the web it would not take for some reason. It finally took on my phone when I tried a completely new SSID (reconfigured) and i did a reset after that too. Wow this really buggy stuff but i'd say stick to your phone and do wifi direct, a couple of net resets and finally with the hp smart it should stick. -_-, it works nearly a day later of pulling my hair out.