Hp Laserjet Pro MFP M28A PRINTER SOFTWARE

[minhaz3004]

I bought HP LASERJET PRO MFP M28a and use macbook air macOS Catalina. I have been trying to connect using the HP smart App but it fails to detect the printer at All. I tried using the printers and scanner from system preference but fail to install as the software is not listed in the list. The disc that came with the printer only contains windows related software. 

Any idea how to resolve this issue?

[Kumar0307]

@minhaz3004, Welcome to the HP Support Community!

Check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

Use WPS to connect the printer to your wireless network.

1. Locate the WPS button on your router, but do not press it yet.

   If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

3. On the printer control panel, press and hold the Wireless button for at least 3 seconds or until the wireless light starts to flash.

4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

   note: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Download the printer drivers from here.

Hope this helps! Keep me posted. 

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