-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Hp Smart Tank 7305 - how to print duplex A5 sheets.

Create an account on the HP Community to personalize your profile and ask a question
04-10-2024 11:33 AM
A4 paper prints fine in duplex mode, A5 sheets print single sided despite correct A5 paper inserted and set to A5 and duplex flip on long side. I have tried HP Smart and normal windows print drivers.
will the printer print A5 duplex ?
My office jet 8650 works in A5.
I am trying to print a PDF document of 80 pages. Have tried Win 10 and 11.
Any help appreciated.
04-12-2024 12:21 PM
Hi @Smudge9000,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you're encountering an issue with duplex printing on A5 paper with your HP Smart Tank 7305 printer. Here are a few troubleshooting steps you can try.
- Check Printer Settings: Ensure that the printer settings both in the HP Smart app and the Windows print driver are correctly configured for A5 paper size and duplex printing. Double-check that the duplex option is set to flip on the long side.
- Update Printer Firmware and Drivers: Make sure your printer's firmware is up to date. Additionally, ensure you have the latest drivers installed for your printer model on your computer.
- Paper Orientation: Verify that the A5 paper is loaded correctly in the paper tray. The paper should be loaded with the correct orientation to ensure proper duplex printing.
- Test with Different Applications: Try printing the PDF document from different applications to see if the issue persists. Sometimes, printing from a different application can resolve compatibility issues.
- Reset Printer Settings: If possible, try resetting the printer settings to default and then reconfigure the settings for A5 duplex printing.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
04-12-2024 01:02 PM
Apologies for jumping in unannounced.
My comments might be an over simplification -- or just wrong...
Found this:
The printer specifications do not list A5 as supported in Duplex.
Standard Media Sizes (duplex, Imperial) | Letter; Executive; Not supported for borderless photo |
Standard Media Sizes (duplex, metric) | A4; B5; Not supported for borderless photo |
Product Specifications for the HP Smart Tank 7305 All-in-One (28B75A)
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.