Hp Software and Drivers website down

[delavega79]

Hello HP, this is to inform you that since today 05.06.2024 the public website of Software and Drivers is completely empty of any kind of updates, whatever kind of product is used to query the web page. I've tested it with several different models of Laptops and Workstations but nothing sorted out. Yesterday it was working normally. I use the website on a daily regular base even multiple times a day since years, so I know what I am talking about. You got a major IT issue on going and I would recommend you to consider adopting Zerto for the future, in order to avoid such big and public problems or at least mitigate the recovery time needed to restore all the data. Good Luck.. 

[A_Gayathri · Accepted solution]

Hi @delavega79,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[delavega79]

Hp solved the issue since this morning so I have managed to find what I needed. Thank you! 

[A_Gayathri]

HI @delavega79,

That's great! I am happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!

Gaya1239 

HP Support