• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-21-2020 02:56 AM - last edited on ‎03-17-2026 09:24 AM by Moderator

HP Recommended

It is not possible to use the HP app... When you click on the buttons to move on you have to admit that that you whant to share, and the buttons are off... Nothing happens when you press (sony xperia x-android 8.0.0) the app from google play butik... 

Tags (1)
Category:
3 REPLIES 3

‎03-23-2020 04:33 PM - edited ‎03-24-2020 05:45 AM

HP Recommended

@color-mfpm281fd

 

Welcome to the HP Support Community.

 

Are you not able to install the App? What exactly are you trying to do with the App? Which printer do you have?

 

Thanks 🙂


I am an HP Employee

Was this reply helpful? Yes No

‎03-24-2020 02:06 AM

HP Recommended

No problem must put it up or down.. 

Was this reply helpful? Yes No

‎03-24-2020 05:46 AM

HP Recommended

Ok. Do get back us if you've any issue with your printer in future.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks 🙂


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.