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‎03-05-2023 09:09 AM - last edited on ‎03-07-2023 10:10 AM by Retired

HP Recommended
Product: HP Deskjet 3070A e-All-in-One Printer - B611a

I have a hp deskjet 3070a - b611 printer that after a repair asks me for the 364 setup cartridges. I don't have them how do I do? throw out the printer?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-08-2023 06:25 AM

HP Recommended

Hi @orsobruno,

 

Welcome to the HP Support Community

I'd like to help!

 

We would have to perform an OOBE reset on the printer to bypass the error 

  • The reset instructions are specific to your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-08-2023 06:25 AM

HP Recommended

Hi @orsobruno,

 

Welcome to the HP Support Community

I'd like to help!

 

We would have to perform an OOBE reset on the printer to bypass the error 

  • The reset instructions are specific to your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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