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Locked

‎06-19-2020 05:26 AM

HP Recommended
Product: Deskjet Ink advantage
Operating System: Microsoft Windows 10 (64-bit)

My Deskjet Ink advantage is printing while it is connected by USB and is able to connect to my laptop with the password and will do the printing etc. Unfortunately I am unable to go the EWS for a look up. I tried everything to connect wirelessly but to no avail. 

I am humbled! , I need some assistance and will be highly obliged and grateful for a resolution.

Thank You in advance. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-23-2020 04:01 PM

HP Recommended

@Unnik

 

Welcome to HP support community.

 

Restore the network settings on the printer

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds.

 

Refer the steps on this HP document to connect the printer again:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎06-23-2020 04:01 PM

HP Recommended

@Unnik

 

Welcome to HP support community.

 

Restore the network settings on the printer

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds.

 

Refer the steps on this HP document to connect the printer again:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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