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‎05-23-2018 10:46 AM

HP Recommended
Product: HP Envy 5030
When printing the paper support arm doesn’t automatically come out so when I print all my papers end up all over ge floor. How can I solve this? Thanks.
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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2018 10:56 AM

HP Recommended

Hi,

The Paper Tray Extended should not pull put automatically, therefore it doesn't happen..

 

You should manually pull out the tray extender, as listed under "Load Media" - Pages 10 - 11 of its user guide:

http://h10032.www1.hp.com/ctg/Manual/c05643392

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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2 REPLIES 2

‎05-23-2018 10:56 AM

HP Recommended

Hi,

The Paper Tray Extended should not pull put automatically, therefore it doesn't happen..

 

You should manually pull out the tray extender, as listed under "Load Media" - Pages 10 - 11 of its user guide:

http://h10032.www1.hp.com/ctg/Manual/c05643392

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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Was this reply helpful? Yes No

‎05-23-2018 11:20 AM

HP Recommended
Thanks! Mums HP envy printer does it automatically so just thought this one would too. Thanks again
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