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‎03-22-2025 10:37 AM

HP Recommended
Product: Hp smart tank 7602r

Hello I purchased a hp smart tank 7602r new sealed box through Facebook marketplace and have issues setting up on my account since it shows its link to another account and I contacted the seller with no avail and was wondering how can I go about resolving this issue to setup to my account thanks

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1 REPLY 1

‎03-25-2025 10:54 AM

HP Recommended

Hi @CRIS314 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'd like to help you with your Instant Ink issue.

 

Not to worry I'll do everything I can to help get this sorted for you. 😊

 

In order to locate your account, please provide either your registered email address or your Instant Ink account ID or the printer serial number in a private message, and I'll look into this. 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I am an HP Employee

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